Aron Blackburn
Fraud operations and support experience in regulated gaming and payment environments, including fraud detection, risk analysis, responsible gambling and customer communication.
Experience
- Momentum Group, Reactivation Agent. Started July 2026 in the supplied CV. Player engagement, rapport, CRM documentation and commercial awareness.
- bet365, Responsible Gambling Specialist. August 2025 to February 2026. Player behaviour review, protective measures and sensitive customer interactions.
- Abtran, HSE Live Support Representative. February to May 2025. Public healthcare queries, sensitive information and service standards.
- Flutter, Fraud Operations Analyst. August 2023 to July 2024. Account and transaction investigations, fraud patterns, technical escalation and documentation.
- Flutter, Fraud Ringfence. February to August 2023. KYC reviews, verification cases, document abuse and escalation.
- Flutter, Customer Service Agent. October 2022 to February 2023.
Education and skills
MCAST Extended Diploma in Software Development. Hardware and software troubleshooting; VMware, Oracle and VirtualBox; C#, Java, PHP, HTML and CSS. Jira, Zendesk, Salesforce, Verint, Confluence and Office 365. Incident investigation, log analysis, escalation handling and clear communication.
Interests
Local AI models, privacy-focused search, sharing technical knowledge, motorcycles, guitar and continuous learning.
Contact: black@burnaron.com.